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Whitney Bank Complaint - Bad treatment. ..sub human - Checking Account
Whitney Bank Complaint

Whitney Bank Complaint

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Bad treatment. ..sub human - Checking Account


Been banking with whitney for years. I got behind a little and had a few overdraft fee's but never thought it was a problem. Because my direct deposit paycheck would more than cover overdraft. This time was different I ended up paying almost 500 dollars in overdraft fee's. So without a courtesy call my direct deposit paycheck was completely devastated. It turns out I was being sent info in the mail that I don't eavn read because most of the time it is junk mail .the only reason I have been falling behind is because I have been saving for my wedding that my fiance is holding in cash. So to put the icing on the cake I have moved a small 4000 dollar check from a separate account to be cashed and deposited. And was told that they will be putting a 3 to 7 day hold on it and could not cash it. So I am back to square one with a almost zero balance at the time and auto pay going to debit soon to trigger yet another overdraft. So now 3 days have passed and I give both sides a call turns out the check cleared shortly after deposited. But hold is still in place now I'm calling whitney bank in harahan LA to remove hold and was told that the person who did it was on vacation and they didn't want to overide decision made by other person. By this time I am completely amazed at the way I'm being treated. I also felt as if I was unwelcome there asking for a little more assistance than normal. Lord forbid someone will have to work a little. I am seriously considering banking else wear. And in addition letting my family and friends about my treatment


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